29 replies to this topic

[q231]

as the title says...i always get this message "Setup.exe encountered an error and needs to be close" or something like that..by the way the installer is about 600mb in size..any advices would be great thanks!

[YoKenny]

Try disabling ZoneAlarm.

[q231]

YoKenny, on May 2 2008, 11:52 AM, said:

Try disabling ZoneAlarm.

i've already done that but still no luck

here's the screenshot


im using windows xp pro(with Sp3) and ZA Security Suite

[hazelnut]

What program is it g231?

At what stage in the setup do you get the error message? Any other part to the message?

Have you also turned off all realtime anti virus etc and disconnected from the internet? (sorry had to ask )

As a last resort try to install in safe mode.

[q231]

hazelnut, on May 2 2008, 12:07 PM, said:

What program is it g231?

At what stage in the setup do you get the error message? Any other part to the message?

Have you also turned off all realtime anti virus etc and disconnected from the internet? (sorry had to ask )

As a last resort try to install in safe mode.

It's Rose Online hehe...i get that error message everytime i try to install it..i have also turned off my anti-virus software and tried to install it via safe mode..and guess what? still no luck

[hazelnut]

In one of the pages about this I see you MUST have c\program files (spelt like that) on your computer for it to install to, have you?

http://roseonlinegame.com/forum/forums/thr...8&tid=61856

Although I may be way off with this.

[q231]

hazelnut, on May 2 2008, 12:25 PM, said:

In one of the pages about this I see you MUST have c\program files (spelt like that) on your computer for it to install to, have you?

http://roseonlinegame.com/forum/forums/thr...8&tid=61856

Although I may be way off with this.

um..that's for a game guard error

[hazelnut]

Have you considered posting your problem here?

http://www.roseonlinegame.com/forum/forums...view.asp?fid=38

They seem pretty helpful and they don't seem to have any sp3 problems, you may be the first

[q231]

do you think my download manager is the problem? im using DAP Premuim.

[hazelnut]

Only one way to find out g231

[q231]

ok now this is weird..the setup.exe error is now gone(at last) but the new problem is the installer is not even running...

[q231]

BUMP

[hazelnut]

Sorry g231 I don't know enough about this RoseOnline to make anymore suggestions.

As I mentioned earlier a trip to their forums seems the next obvious step.

[q231]

hazelnut, on May 3 2008, 11:18 AM, said:

Sorry g231 I don't know enough about this RoseOnline to make anymore suggestions.

As I mentioned earlier a trip to their forums seems the next obvious step.

no..thank you for help hazelnut but now the problem is i can't run any setup related to installshieldwizard...

[hazelnut]

What error message do you get?

Have a read here, you never know.

http://support.microsoft.com/default.aspx?...p;Product=winxp

Also kelly's korner fix number 94 on left
http://www.kellys-ko...m/xp_tweaks.htm

For more info scroll down to Windows installer issues

http://www.kellys-ko...xp.com/xp_w.htm

[davey]

q231, on May 3 2008, 07:42 AM, said:

no..thank you for help hazelnut but now the problem is i can't run any setup related to installshieldwizard...

I am no "gamer" but from my research a lot of those sites don't want to wait for any download manager.
Just Save it and extract and use their installer.Normally everything goes to 1 folder like CCleaner does.
Good luck,
davey

[CTskifreak]

q231, your screen shot is definitely Vista.

Unless you found a really good Aero theme for XP, I can't help but think you are running Vista, and that could be the source of all your problems.



AJ

[q231]

CTskifreak, on May 3 2008, 04:03 PM, said:

q231, your screen shot is definitely Vista.

Unless you found a really good Aero theme for XP, I can't help but think you are running Vista, and that could be the source of all your problems.



AJ

im not using windows vista its windows blinds

@hazelnut
thanks for the link i'll try find some solutions there

@davey
already tried that but still no luck

[q231]

sorry for the double post...

EDIT:
@hazelnut
i have tried your posted links but its still not working..and i dont get an error screen in fact nothing is poping out from my screen.

[Andavari]

Can your archiving software extract the setup file, if not maybe UE can and hopefully it can and they have a normal setup file inside the archived setup.exe file.

Other than that maybe InstallShield is corrupted on your system, it can happen.

Got this from the Sun Java website about a corrupted InstallShield:
http://www.java.com/...l.xml#solution2