5 replies to this topic

[dimebar1]

I have a problem with the Deep Scan option of Recuva, in that it causes the program to stop working. I am using a Vista home operating system, on a user account with admin rights.

A Microsoft Windows error message is displayed - " Recuva has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available

Recuva works fine when the 'deep scan' mode is not chosen.

I have opened Recuva in the debug mode and copied and pasted what I think is the error log below.

[2008-04-22 11:31:48] [INFO ] Recuva v1.13.304
[2008-04-22 11:31:48] [INFO ] System Info: MS Windows Vista SP1, Intel Core2 CPU 4400 @ 2.00GHz, 1.0GB RAM, NVIDIA GeForce 8400 GS
[2008-04-22 11:31:55] [INFO ] No update available
[2008-04-22 11:34:00] [INFO ] Boot sector:
61KQTlRGUyAgICAAAggAAAAAAAAA+AAAPwD/AD8AAAAAAAAAgACAAD4WRyQAAAAAAAAMAAAAAACA

B2QAAAAAAPYAAAABAAAA2XXQ0rDQ0rYAAAAA+jPAjtC8AHz7aMAHHx5oZgDLiBYOAGaBPgMATlRG

U3UVtEG7qlXNE3IMgftVqnUG98EBAHUD6dIAHoPsGGgaALRIihYOAIv0Fh/NE5+DxBieWB9y4TsG

CwB126MPAMEuDwAEHloz27kAICvIZv8GEQADFg8AjsL/BhYA6EAAK8h377gAu80aZiPAdS1mgftU

Q1BBdSSB+QIBch4WaAe7FmhwDhZoCQBmU2ZTZlUWFhZouAFmYQ4HzRrpagGQkGZgHgZmoREAZgMG

HAAeZmgAAAAAZlAGU2gBAGgQALRCihYOABYfi/TNE2ZZW1pmWWZZHw+CFgBm/wYRAAMWDwCOwv8O

FgB1vAcfZmHDoPgB6AgAoPsB6AIA6/60AYvwrDwAdAm0DrsHAM0Q6/LDDQpBIGRpc2sgcmVhZCBl

cnJvciBvY2N1cnJlZAANCkJPT1RNR1IgaXMgbWlzc2luZwANCkJPT1RNR1IgaXMgY29tcHJlc3Nl

ZAANClByZXNzIEN0cmwrQWx0K0RlbCB0byByZXN0YXJ0DQoAAAAAAAAAAAAAAAAAgJ2yygAAVao=

[2008-04-22 11:34:00] [INFO ] Reading MFT
[2008-04-22 11:34:00] [INFO ] Reading files


Yes ladies and gentlemen. It makes no sense to me either

Can anyone shed a light on this problam?

[Augeas]

I think that the deep scan is a little flaky at the moment. I've just run a deep scan up to 1% and cancelled it, then set Recuva back to no deep scan, and it failed in stage 2 and went into not responding mode. Cancelled it and reran OK.

There must be more than two users playing with this, no?

[MrRon]

We're looking into this now. Augeas, can you post a log too.

MrRon

[MrRon]

Can you also pm me with any .dmp files that are created in the installed folder.

[dimebar1]

I've just used the 'Deep Scan' on my 1GB XD-PictureCard. It took around 10 minutes, but it works OK.

It just doesn't work with my C Hard drive. I've tried beta versions 1.13.307 and 1.13.308 and still no luck. V1.13.308 froze completely and after an hour of 0% progress I cancelled the program.

I've tried to use Recuva on a non-admin user account and still no joy.

Any joy out there?

[Augeas]

Now why didn't I think of that? I've deep scanned a 512 mb flash drive with no probs in around 30 secs, found another 160 files. Nothing interesting though!