6 replies to this topic

[sarahmaru]

Ever since running the registry cleaner, my computer no longer plays DVDs. When I attempt to play a DVD, I receive an error message that reads simply, "Windows Media Player cannot play the DVD because a compatible DVD decoder is not installed on your computer." And everywhere I look, I have to pay for the encoder; ridiculous! (FYI: I'm using Windows Media Player on a Toshiba Satellite, Windows XP.)

This post--http://forum.piriform.com/index.php?showtopic=13670&hl=dvd+lost--discusses a similar issue, but as you can see, my problem is slightly different. And anyway, none of those suggestions worked for me.

I created a backup file and was simply going to attempt to undo the cleanup I'd done, see if that solves the problem. But I guess I don't even know how to do that. So, if anyone has any ideas on what to do--even just how to restore that backup file--that would be WONDERFUL.

Utterly befuddled,
SarahMaru

[hazelnut]

To restore the backup file you made, go to my documents where it is stored by default, right click on the file (which should end in .reg) and choose merge.

Also there is always sytem restore.

[JDPower]

Have a look at this post (post number 12):

http://forum.piriform.com/index.php?s=&...ost&p=85346

[sarahmaru]

hazelnut, on Dec 28 2007, 06:57 AM, said:

To restore the backup file you made, go to my documents where it is stored by default, right click on the file (which should end in .reg) and choose merge.

Also there is always sytem restore.

First, thanks for the reply! I just found the instructions for that in the FAQ, so sorry to waste your time..BUT, that's actually not an option when I right-click the file. The icon for the back-up is one of those generic ones Windows assigns when it doesn't "recognize" the file extension. If I double-click it or something, it asks what program to use to open it, and choosing CCleaner sure doesn't do anything. So yeah..thanks again though.

[sarahmaru]

JDPower, on Dec 29 2007, 09:22 PM, said:

Have a look at this post (post number 12):

http://forum.piriform.com/index.php?s=&...ost&p=85346

Holy crap, that worked! Thanks!!

[hazelnut]

Good news that JD's link allowed you to fix your problem

If however when you choose to make a .reg backup and your system is not recognising the file association, it may be a corrupted one.

The fix for that can be found here

http://www.dougknox..../file_assoc.htm

[JDPower]

sarahmaru, on Dec 31 2007, 04:22 PM, said:

Holy crap, that worked! Thanks!!

Good, glad to help