6 replies to this topic

[Zeus]

I cannot merge (restore) the cc cleaner backup file to the registry. When I attempt to do the merge an error message says "cannot import all the data because some keysare open by the system". Does someone know how to get around this problem

[pwillener]

Try to do it after a reboot, or in Safe Mode (http://support.microsoft.com/kb/315222).

[1CM257 Maurizio]

pwillener, on Dec 4 2007, 06:08 AM, said:

Try to do it after a reboot, or in Safe Mode (http://support.microsoft.com/kb/315222).

Hello. I tried to do merging with cc backup but after right click and pushing on merge, first it open a note file.
And then?
Sorry, but I am not so clever on pc problems.
Thank you.

[hazelnut]

Make sure the backup file has .reg after it.

[1CM257 Maurizio]

hazelnut, on Dec 4 2007, 05:18 PM, said:

Make sure the backup file has .reg after it.

I am sorry, bur nothing it happens after merging.
It only open a note file with all registry information that begins with "Windows Registry Editor Version 5.00" etc.
When I close him no registry has been restored.
In fact I do not found thw registries back in the cleaner display.
Probably I did a mistake or I miss something.
Thank you again for help.

[1CM257 Maurizio]

Pardon me.
It was my mistake.
Now it working right.
Thank you.

[Zeus]

pwillener, on Dec 4 2007, 05:08 AM, said:

Try to do it after a reboot, or in Safe Mode (http://support.microsoft.com/kb/315222).

Trying it after a reboot does not work. I'll try safemode and see if that's the ticket. Thanks for your help.