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Computer wont boot up


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#1 OFFLINE   Lynn

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Posted 23 November 2007 - 08:36 PM

My mothers Dell desktop is 2yrs old and won't boot up. It comes to a black page and says "Loading PBR for descriptor 2...done, disk read error, press Ctrl+ALt+Delete". If I press CAD it just sends me right back to the same message. I've tried f11 and nothing I do helps. It won't allow a fixboot or safe mode. I'm sure I am going about this all wrong. Can someone give me a step by step of possible solutions? I understand it may be a problem with the hard drive and I would like to check all other possibilities before I go that route.
Thanks in advance,
Lynn
I feel sorry for the people that don't drink. They wake up in the morning and that's as good as their gonna feel all day. -Dean Martin

#2 OFFLINE   hazelnut

    try to stay calm

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Posted 23 November 2007 - 08:54 PM

Have a read here Lynn

http://www.cyberspacesupport.com/question....uestion_id=2401

I strongly suggest you read all the thread before doing anything.
CCLEANER, RECUVA, DEFRAGGLER AND SPECCY DOCUMENTATION CAN BE FOUND HERE

http://www.piriform.com/docs

#3 OFFLINE   Lynn

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Posted 23 November 2007 - 09:58 PM

Thank you for your quick response. I appreciate your help. If you come up with any other suggestions, please let me know.
Lynn
I feel sorry for the people that don't drink. They wake up in the morning and that's as good as their gonna feel all day. -Dean Martin