20 replies to this topic

[snegom]

Hello.

Perhaps someone would be so kind to tell me why the new v. 525 and 527 are unable to delete my cookies .With v.507,-no problems at all.

[snegom]

Thank you

[Keithuk]

I've used the last 12 versions from 1.37.456 to 2.02.527 and all versions delete the Cookies that I don't want to keep.

If there are some Cookies you want to keep then transfer the Cookies you want to keep from the Cookies to Delete listbox to the Cookies to Keep listbox.

I'm using Win98se whether thats a better OS than yours.

[snegom]

Hello Keithuk,-and thanks.
I am sure you are the wizard from OS

Yes,-I was wrong,-and a wrong day too.However I have moved these cookies to the other side,-to keep.2 days ago I installed the new messenger 8.5.I am almost sure that this is the reason why those cookies could not be deleted.Other cookies disappears quick when I delete them.




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[snegom]

Info to Keithuk>>
...deleted in "safe mode"

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...this below,-as soon as I touched IE7

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[snegom]

Once more Keithuk>>
this is a image of the very steady v.507 with all the mentioned cookies deleted.Is it possible that MS made a deal with CCleaner v.527 not to clean specific cookies,-from MS? (messenger Live 8.5).

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[henryhor]

I have a similar problem. Just installed the last version and cookies were no longer deleted. So I reinstalled version 2.01.507.

[snegom]

henryhor, on Nov 17 2007, 08:02 PM, said:

I have a similar problem. Just installed the last version and cookies were no longer deleted. So I reinstalled version 2.01.507.

Hi henryhor.

Great ,-I'm not the only one.
Correction: Unable to delete cookies:This should be all my cookies in v. 527.Version 507:no problems at all.What's next?I'll wait until Cc gives green light to my computer.Permit in Kaspersky firewall:yes.

[henryhor]

Glad I could help you not to feel so lonely

[MrG]

Hi all,

Can you please post more information about the issue. Such as OS and browser the cookies are not going from.
Also if you can add a step-by-step technique to replicate it would really help.



MrG

[henryhor]

MrG, on Nov 21 2007, 06:53 PM, said:

Hi all,

Can you please post more information about the issue. Such as OS and browser the cookies are not going from.
Also if you can add a step-by-step technique to replicate it would really help.



MrG

Hi

OS : Win XP SR2
Browser : Maxthon 1.6.3 (IE 7.0.5730.11IC)
Kaspersky AV - AVG Antispyware 7.5 - PC Tools Firewall +

Until version .507 CCleaner deleted all non protected cookies. When I ran the last update .527 no cookie was deleted (as usually : analyze, then run cleaner). With version .507 reinstalled all not protected cookies are deleted.

Hope this helps.
Henry

[snegom]

Hi.
I have never experienced this huge problem before with CCleaner in my 3.years of use and beleave me,- satisfaction. I can't explain why,-but still,-thank you for a great program (v.507)

...Windows Xp Sp2,-Kaspersky Internet Security (KIS6),-together with SuperAntiSpywarePro (realtime).Secunia personal software inspector(beta) in tray too.2.user computer.Permit Cc in Kaspersky:Yes.

After uninstallation(Cc's uninstall) of 507(cleaned with RegSupreme) > "shut down" SAS and KIS in tray to get a clean install > installation v.527,-still impossible to delete all the set-to-delete- cookies in V.527.Installation of 507,-success.
Installation and settings:507,-same in 527.
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snegom

[Silver66]

Very interesting discussion. My problem is just the opposite. It deletes cookies that I have set to save.

I am running XP Pro SP2 and CCleaner v2.02.527 and Firefox 2.009. This has been going on for the last several versions of CCleaner.

Does anyone have this problem and any solutions?

Many thanks,

[Augeas]

XP Home SP2 / IE 6 / CC V2.02.527. All wanted cookies kept and all unwanted cookies deleted. Rgds.

[snegom]

Silver66, on Nov 23 2007, 03:09 PM, said:

Very interesting discussion. My problem is just the opposite. It deletes cookies that I have set to save.

I am running XP Pro SP2 and CCleaner v2.02.527 and Firefox 2.009. This has been going on for the last several versions of CCleaner.

Does anyone have this problem and any solutions?

Many thanks,

It's frustrating.I feel sorry for you.
Yet I have not solved my problem with v.525,527,532.Still,-v.507 works perfect on both sides (2.users).I gather you allready tryed v.507?
..I don't know how Cc works with Firefox,-maybe you should try to ask Mozilla.

[MrT]

Can somebody explain better why cookies are not being deleted? Or what cookies are not being deleted? Can someone post a list of cookies that can't be deleted at all?

"Until version .507 CCleaner deleted all non protected cookies."
How do you protect a cookie if not by adding it to Cookies to Keep? CCleaner deletes whatever cookies are in the cookies folder and that should not be kept.

If you run IE after you have installed IM 8.5; you will get the cookies again...it has nothing to do with CCleaner but cookies being recreated by IE...so i believe this gives people the impression that CCleaner is not deleting them which is a wrong assumption.

Can someone post a cookie file that can't deleted by CCleaner? I mean, a cookie file that no matter what you do it doesn't get deleted...i am not talking about cookies that are deleted and re-created as soon as you start IE.

These are the cookies that are deleted by CCleaner but are recreated by IE as soon as I run it after using CCleaner:
user@live[2].txt 235 bytes
user@msn[2].txt 233 bytes
user@windowsmarketplace[2].txt 263 bytes
user@zune[2].txt 235 bytes

[snegom]

I know I'm still repeating myself,-but the thread is mine,and I will continiue untill I am kicked out...This is a very strange behaviour with Cc v.532,-quite different than v.507.In the very same moment I click "go cleaner",-the cookies whitch to be deleted,-keeps comming back in the main window of Cc.This malfunction is gone when I use v.507.Theese cookies are not specific cookies I can't delete,-it's all the cookies I set to delete ofcourse,-and I do not know why.Maybe it's time to be remoted by a CCleaner-expert,-or should I give up v.532?A couple of min.ago I received a newer version from Cc v.532,-and I thought:"Ahaa,-now v.532 surely will work,since Cc is notifying me of the newer version".I installed........but no,-same problem

[MrT]

Please take a look at this:

http://forum.piriform.com/index.php?showto...13470&st=20

[snegom]

htome, on Dec 12 2007, 10:06 PM, said:

Please take a look at this:

http://forum.piriform.com/index.php?showto...13470&st=20

Hello htome.
...and thanks.

As I understand this problem is fixed in next Cc version,-re:showtopic?

[snegom]

snegom, on Dec 13 2007, 02:34 PM, said:

Hello htome.
...and thanks.

As I understand this problem is fixed in next Cc version,-re:showtopic?

Hello again.

Thanks,- with this new version 2.04.543,-my problem is solved.Thank you so much,-developers