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Problem w/version 2.02.527


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#1 OFFLINE   Mr Music

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Posted 07 November 2007 - 10:22 PM



I have used CCleaner for a long time, many versions and have had no problems. Last night I installed the latest update. I noticed one of the changes was the 36 pass. So, I tried it. I did not change any other of my settings that were already in place.
The CCleaner ran for over 6 hours. So, at this point I canceled the process. Nothing was erased.

I then changed the setting to single pass. The program continued to scan without stopping again for an hour.

I have usually used the 7 pass and always finished within 10 minutes or so.

After canceling the single pass after the hour, nothing was erased.

Is there a bug? I did try reinstalling from a different download point. Same issue.

Can anyone help?

Thanks for any help you can offer. I would hate to stop using this product due to a bug.



#2 OFFLINE   scapin

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Posted 08 November 2007 - 02:43 PM

View PostMr Music, on Nov 7 2007, 11:22 PM, said:



I have used CCleaner for a long time, many versions and have had no problems. Last night I installed the latest update. I noticed one of the changes was the 36 pass. So, I tried it. I did not change any other of my settings that were already in place.
The CCleaner ran for over 6 hours. So, at this point I canceled the process. Nothing was erased.

I then changed the setting to single pass. The program continued to scan without stopping again for an hour.

I have usually used the 7 pass and always finished within 10 minutes or so.

After canceling the single pass after the hour, nothing was erased.

Is there a bug? I did try reinstalling from a different download point. Same issue.

Can anyone help?

Thanks for any help you can offer. I would hate to stop using this product due to a bug.

I install the new version yesterday, and try to erased, i think that the program doesn'nt work correctly, nothing is erased. I have uninstalled and get back to the version 2.01, do you know how can we join Piriform staff for this problem. I think this bug must be fixed promptly.