6 replies to this topic

[Canary]

My Adobe Reader 7.0.8 keeps trying to update itself, but it then comes up with a message stating that it can't update because it can't remove the previous version of Adobe Reader 8.1.

I've tried removing Adobe entirely from my system, but I can't get the last files from version 7.0.8 to delete. When I then visit the Acrobat site and try to install version 8.1 again, I get the same message about version 8.1 - even though I don't think I have version 8.1 installed in the first place.

So I guess my questions are, how do I completely delete version 7.0.8, and how do I also make sure that any trace of version 8.1 is also removed before I start the installation progresss again from scratch?

[Glenn]

These may help
Troubleshoot general uninstallation issues
Manually remove Adobe Reader (8.x on Windows)

[Canary]

Thanks for this.

Part of the problem seems that I can't remove two of the updates. In "Add/Remove Programs", it says "This update cannot be removed".

[Glenn]

It looks like your problem is not uncommon. You may find information or help at this thread at Adobe Forums

[Anthony A]

Dump that 5000 LBS piece of junk and go with Foxit. Adobe Reader never gets used on any of my machines any more.

[DennisD]

If you get your problem sorted out Canary, and you like Adobe, which I do, there's an Adobe 8.1 Lite version available here, which you can save to disk, and install from your desktop.

Adobe 8.1 Lite:

[res45]

I have used this PDF Viewer for a while I really like it its about 1/8 the size of Adobe file size lots of functions and easy to set up and use. http://www.docu-trac...er/pdfx_viewer/