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Help! I can't use CCleaner


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#1 OFFLINE   yannoudaki

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Posted 22 August 2007 - 06:20 PM

Hallo,
Could please somebody help me?
I used to use CCleaner without having any problems, but it's been some months now that I haven't done any clean up.
I tried to use it today but as soon as I press the "Run Cleaner" button the application closes (it disappears without any message!!). Do you have any idea what may be wrong?


#2 OFFLINE   crazylady

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Posted 22 August 2007 - 07:26 PM

Try to uninstall it then reinstall it back again. I hope it work now

#3 OFFLINE   yannoudaki

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Posted 22 August 2007 - 09:28 PM

View Postcrazylady, on Aug 22 2007, 07:26 PM, said:

Try to uninstall it then reinstall it back again. I hope it work now
Unfortunately it didn't work. I think that the situation is very peculiar. Is it possible that a spyware or whatever malware s**t thing has blocked the function of CCleaner not allowing something installed to be erased? If this is the case there must be something that spyware doctor and kaspersky can't find it.
Any other suggestions?


#4 OFFLINE   Andavari

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Posted 22 August 2007 - 09:35 PM

Make sure you have the Microsoft Visual Basic Runtime Files installed, sometimes reinstalling them may fix problems.
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#5 OFFLINE   yannoudaki

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Posted 23 August 2007 - 03:03 AM

View PostAndavari, on Aug 22 2007, 09:35 PM, said:

Make sure you have the Microsoft Visual Basic Runtime Files installed, sometimes reinstalling them may fix problems.
THANK YOU VERY MUCH! Your suggestion did fix the problem.