9 replies to this topic

[Francisco]

Hello.

My brand-new Vista-Home-premium computer came with a pre-installed one-month trial version of Kaspersky. I deleted Kaspersky, used CCleaner to clean the registry and then installed McAfee. Now the security center tells me that both Kaspersky and McAfee are protecting my computer and warns me of possible conflicts. I've read that the solution to this problem in XP is stopping WMI and then delete the repository folder in C:\Windows\system32\wbem. I tried the same in Vista but it doesn't work. It tells me that the repository folder can't be deleted because another program opened it. Any solution to this?

Thanks in advance.

[Humpty]

You could try setting security centre to disabled then stop in services and see how you go.

[Francisco]

Thank you, Humpty. I can't disable security center in services, I keep getting an "access denied" message (I'm running as an administrator).

[MikeW]

This link may help

http://www.errorforum.com/microsoft-window...dows-vista.html

[Francisco]

Thanks for the link, MikeW, but it didn't solve the problem. It doesn't explain how to delete entries for uninstalled antivirus software that security center keeps listing as activated.

[hazelnut]

Couple more links for you to look at Francisco

http://blogs.chron.com/techblog/archives/2...ng_to_me_1.html

http://forums.techar...ad.php?t=714970

[MikeW]

I think from what I see you need to run a removal tool to clear the KAV fully

http://support.kaspe.../?qid=193239279

[Francisco]

Thanks a lot for the links, hazelnut. I'll try the suggestions in there to see if they work. As for the Kaspersky removal tool, I've already tried it, but KIS is still listed in the security center so it definitely seems a bug in Vista. Thank you both.

[Francisco]

Problem solved! The trick was using the command line. I didn't even have to reinstall mcafee. Thanks a lot, Hazelnut.

[hazelnut]

Glad the links helped you get sorted.