6 replies to this topic

[lljwagg]

Hello everyone.
I've got a blooming perplexing problem, I don't know what the hell this entry is or how to get rid of it.
It keeps showing up on CCleaner, but when I click 'Fix Selected Issues' it just keeps coming back on the very next scan.
I've done all the usual Virus checks and PC Clean ups, but this entry is still showing. Any ideas - anyone??
BTW I had to roll back to the last version of CCleaner because the latest one does not work too well with Vista.

Here is the entry I am talking about:


Thanx in Advance for any help with this.

[rridgely]

That key could be anything.. Its most likely from some software you uninstalled.
There is no real way for us to know when all thats there is a bunch of ????????????????.

Sorry I couldn't give more info, but its more then likely safe to delete.(create a back up if your worried though)

[lljwagg]

That's the problem
CCleaner CAN'T DELETE IT, it keeps coming back.
With all those ????'s I can't even find it in the registry - despite following the intial route and trying a search.
I don't know what it is myself.
I was hoping someone might have seen this sort of thing before and been able to offer up some suggestions as to what it might be and how it can be removed.

[rridgely]

Right click the CCleaner icon and choose run as administrator.
Then try deleting the key and maybe it will go away.

[lljwagg]

I did as you suggested - but still no joy.
I'm beginning to wonder if it is a Vista bug, a 'dead' key that I will have to find manually (though I really wouldn't know where to begin tbh)
I opened the regeditor and tried to do a search, but nothing comes up.
I am totally confused as to why an Obsolete software key would be 'named' as shown, as if the pc doesn't know what it is.
Am I right in thinking that is a key is obsolete it should be easy/safe to delete?
I don't even know why/how this happened, it just did for no apparant reason.
Could it possibly be to do with the fact that I had to roll back my version of CCleaner (as I am on Vista Home Premium)?
As you can tell.....I am trying to get to the bottom of the problem.
Thanx again in anticipation of any replies.

[JRd1st]

Right-click on the entry in CCleaner and select "Open in RegEdit". Try to delete it from within RegEdit. If you can't then you may need to change the permissions of the key.

I'm almost positive that a key named like that is bogus, so you should be able to safely remove it.

How you got it in the first place? I have no idea . . .

[kevin36]

JRd1st, on Jun 11 2007, 07:48 PM, said:

Right-click on the entry in CCleaner and select "Open in RegEdit". Try to delete it from within RegEdit. If you can't then you may need to change the permissions of the key.

I'm almost positive that a key named like that is bogus, so you should be able to safely remove it.

How you got it in the first place? I have no idea . . .

I have it too,and i don't have Vista,if that helps.