tenchi Posted January 21, 2015 Share Posted January 21, 2015 Hi all, I have installed defraggler on a few machines at my work to keep the systems running smoothly. the machines are connected to a domain but defraggler is running on the administrator account overnight - defragging the "C" drive as "normal". We require the machines to be shut down after the defrag has completed, however I am finding that when I come back to the machines in the morning - they are still running, when viewing defraggler it comes up with "System shutting down" dialog box, but it doesn't do anything. I have researched this and found that it may be due to the machines been locked? - is this the case? if so can I do anything about it? Thanks for your time guys. Tenchie Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 21, 2015 Moderators Share Posted January 21, 2015 As you are using Defraggler in a business environment I presume you have a business licence and as such are entitled to one-to-one support from Piriform. https://www.piriform.com/business/defraggler-business-edition http://www.piriform.com/contact Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
tenchi Posted January 21, 2015 Author Share Posted January 21, 2015 I tried the contact us web form, but I have not received any replies, as I explained in the form, We are willing to buy, but just trying the program on a couple of machines at the moment, to see how it performs and then will gladly buy the business edition for the support, but as we hit this problem at the moment I dont want to go ahead with the purchase, if this is a limitation to the software Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now