MarcGabi Posted January 27, 2016 Share Posted January 27, 2016 Hello. I think something went wrong when I downloaded CCEnhancer. Can anyone say if I can remove it? Or should I remove Ccleaner and download both again. Thank you. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 27, 2016 Moderators Share Posted January 27, 2016 Sorry MarcGabi, CCEnhancer is a 3rd party software and therefore not supported by Piriform or this forum. You will have to contact CCEnhancer support. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
trium Posted January 27, 2016 Share Posted January 27, 2016 perhaps try this... there should be a file "winapp.ini" located in ccleaner-install-folder delete "winapp.ini" reinstall ccleaner Versions of CCleaner Cloud; Introduction Ccleaner Cloud; Ccleaner-->System-Requirements; Ccleaner FAQ´s; Ccleaner builds; Scheduling Ccleaner Free Es ist möglich, keine Fehler zu machen und dennoch zu verlieren. Das ist kein Zeichen von Schwäche. Das ist das Leben -> "Picard" Link to comment Share on other sites More sharing options...
MarcGabi Posted January 27, 2016 Author Share Posted January 27, 2016 Thank you both very much. I'll try it and let you know what happens. Thanks again. Link to comment Share on other sites More sharing options...
MarcGabi Posted January 28, 2016 Author Share Posted January 28, 2016 Dear trium and hazelnut: I followed your suggestions and Ccleaner with CCEnhancer is now working fine. Thank you again. Link to comment Share on other sites More sharing options...
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