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CCleaner frozen, not responsive


Odos270

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System specs:

Windows 8.1 64bit

AMD FX-6200 Zambezi 6-Core 3.8GHz

Memory 10 GB  Speed: PC3-12800 MB/s Type: DDR3-1600

 

CCleaner started acting up. It now triggers UAC, which it didn't before. I can start the program and 1 of 2 things will happen. 1) it will open and when I mouse over it, I get the busy signal from the cursor. 2) it will just sit there and can't click on anything. Frozen.

 

I had some of this go on with the last version too. The only way to stop the program is through Task Manager.

 

I've uninstalled/reinstalled rather than update. No change. File I downloaded was from Piriform.

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Ccleaner is supposed to trigger uac unless the option to skip is checled. If it is already checked look at task scheduler to see if the ccleaner task is listed

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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  • 2 weeks later...

That was interesting. I started CCleaner and stepped away from the computer. I forgot I had it running, so it was left running overnight. I got up the next day and CCleaner was clickable. I shut it down then restarted it. Guess what? No longer have problems. Program starts as it should and buttons are clickable.

 

Weird.

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