dlWarren Posted January 22, 2015 Share Posted January 22, 2015 I purchased the Recuva program. When I run it I am only recovering one file from a flash drive... it has hundreds on it, both jpeg and psd files. The drive quit working... when I try to open it I get the message "You need to format the disc in drive N: before you can use it." Then another message pops up "The request coould not be performed because of an I/O device error." Any suggestions would be greatly appreciated. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted January 22, 2015 Moderators Share Posted January 22, 2015 Just in case you didn't realize that as you bought Recuva you are entitled to support from Piriform directly. See here (scroll down page a bit) http://www.piriform.com/support Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
dlWarren Posted January 22, 2015 Author Share Posted January 22, 2015 Thank you, I did get some information from them. Link to comment Share on other sites More sharing options...
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