1970camaroman Posted November 25, 2015 Share Posted November 25, 2015 Hello, Hopefully someone has some ideas that can help. I have been running ccleaner for years on my PC's and family members PC's (when they ask for help). I have never had an issue until now. I have an ASUS that I upgraded to WIN10. I ran a scan and cleaned out a bunch of junk. I also did the registry scan. I didn't make a back up because I have never had a problem...till now. I rebooted the PC but now have no internet. I reset the router, ipconfig release/renew, system restore...nothing. I think ccleaner did something. I was looking online and see similar issues but fixes haven't worked for me. Any ideas? Link to comment Share on other sites More sharing options...
Moderators Nergal Posted November 26, 2015 Moderators Share Posted November 26, 2015 Ccleaner didn't do it, you did by blindly cleaning the registry. Since you made no back-up and likely have no idea what you removed, I'm not sure how to even begin troubleshooting this. You say you've never had an issue before; this is akin to saying "I've never been bitten by a bear before therefore I can jab this bear with a stick and nothing will occur." ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators mta Posted November 26, 2015 Moderators Share Posted November 26, 2015 what have you tried so far? first on my list would be to uninstall your network adpater, reboot and either let the PC auto-reinstall the driver or go to the adapters manufacturer's web site and download the latest driver. Backup now & backup often.It's your digital life - protect it with a backup.Three things are certain; Birth, Death and loss of data. You control the last. Link to comment Share on other sites More sharing options...
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