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Trouble with Recuvra not recognizing my Android phone


pdoreika@packcon.com

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I am trying to recover a video taken with then deleted from my Samsung Galaxy Note 3 Android phone.  The device is an SM-N900V and I am able to connect the drive to my Windows 8 computer and it appears in the device list as "SM-N900V" with no drive letter to it.  There is no micro-sd card in the phone and therefore the video was stored in the phones memory and not on a removable device so I am limited as to my recovery options.  Recuva seems to see the device as "\\.\Harddisk Volume4" but when I select it as the source device I get an error "Failed to scan the following drives: \\.\HarddiskVolume4: Unable to determine file system type"

 

Screenshots are attached.

 

Please help.  And if Recuva is not the correct recovery method please suggest others if possible.

 

Thanks.

post-71536-0-45869000-1419092689_thumb.jpg

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