dunit2 Posted August 22, 2015 Share Posted August 22, 2015 I am trying to recover data from an external USB drive from windows XP (I know, I know, but I refused to go to Windows Vista, or 8 and just couldn't pull the trigger on 7). I am using the free version of Recuva and everything ssems to show up fine. When I use the restore on a file, the window comes up with the status bar moving across is for a bit like it is doing it's recovery, but then I get the message, "the device is not ready". Anyone no what this means? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted August 22, 2015 Moderators Share Posted August 22, 2015 Some bits of info here which may give you some ideas http://forum.piriform.com/?showtopic=37942 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
gfm Posted August 28, 2015 Share Posted August 28, 2015 I confirm the same malfunction, despite having installed windows 7. The hard disk to be recovered is about 3 terabytes. No help from the link you posted, hazelnut, but thanks anyway... Link to comment Share on other sites More sharing options...
BND Posted February 25, 2016 Share Posted February 25, 2016 Hi, I'm having the same problem I have been through all of the suggested solutions. The destination drive is working & not sleeping the files say they are recoverable but after clicking recover. Error message comes up Device is not ready. I have ensured the external hard drive from which I am trying to recover having accidentally formatted it & my file on my laptop that I have created to try & put the recovered files into are both working...but no success. I am simply a user so don't understand complicated instructions, they need to be spelled out I cant even get the screen copy to post here! Link to comment Share on other sites More sharing options...
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