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Problem exiting defraggler


mm88

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I just recently installed the latest version of your defraggler program upon a recommendation from a friend of mine..(2.17.0.898,Zip version)

I am running XP SP3 OS

It installed fine and it showed after Analyze that my C disk was not in need of a defrag yet,so shut it down....Approx 1/2 hour later I had cause to open my task mgr...and defraggler was showing it was still open!!!!

I tried to kill it using Task mgr....then Process Explorer...also Process Hacker....ALL to no AVAIL....

I then re-booted,and then of course it was gone.....

WHY is this program not exiting when it is closed!!!!...Do not have any problems with all my other programs I have...

I suppose I could use PsKill on it,BUT this seems to be an unnecessary step,when it should close normally after closing the program...

Thank you

 

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No answer or help on this subject???...Seems like I am going to have to drop this product,as the problem I am having with it is extremely annoying and not worth my time on fighting with it to exit properly...

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Is this problem repeatable ?

 

Does it take half an hour to restart itself,

or does it appear quicker if you use task Manager immediately after you close it ?

 

Or were you waiting for an answer before you try it again ?

 

Perhaps you actually minimized Defraggler.

 

I have NEVER EVER experienced or even heard of Defraggler remaining open when it has been closed,

 

Other possibilities might be that it was automatically resurrected by Windows Tasks, perhaps via Defraggler Options/Schedule,

or that what you actually downloaded was infested with malware that identified itself as Defraggler but could resist all efforts to close.

Where did you download it from ?

 

I have never known a Piriform process to resist a Task Manager "End Process" action.

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Is this problem repeatable ?

 

Does it take half an hour to restart itself,

or does it appear quicker if you use task Manager immediately after you close it ?

 

Or were you waiting for an answer before you try it again ?

 

 

Is this problem repeatable ?

 

Does it take half an hour to restart itself,

or does it appear quicker if you use task Manager immediately after you close it ?

 

Or were you waiting for an answer before you try it again ?

 

Perhaps you actually minimized Defraggler.

 

I have NEVER EVER experienced or even heard of Defraggler remaining open when it has been closed,

 

Other possibilities might be that it was automatically resurrected by Windows Tasks, perhaps via Defraggler Options/Schedule,

or that what you actually downloaded was infested with malware that identified itself as Defraggler but could resist all efforts to close.

Where did you download it from ?

 

I have never known a Piriform process to resist a Task Manager "End Process" action.

 

 

I have NEVER EVER experienced or even heard of Defraggler remaining open when it has been closed,

 

Other possibilities might be that it was automatically resurrected by Windows Tasks, perhaps via Defraggler Options/Schedule,

or that what you actually downloaded was infested with malware that identified itself as Defraggler but could resist all efforts to close.

 

Is this problem repeatable ?

 

Does it take half an hour to restart itself,

or does it appear quicker if you use task Manager immediately after you close it ?

 

Or were you waiting for an answer before you try it again ?

 

Perhaps you actually minimized Defraggler.

 

I have NEVER EVER experienced or even heard of Defraggler remaining open when it has been closed,

 

Other possibilities might be that it was automatically resurrected by Windows Tasks, perhaps via Defraggler Options/Schedule,

or that what you actually downloaded was infested with malware that identified itself as Defraggler but could resist all efforts to close.

Where did you download it from ?

 

I have never known a Piriform process to resist a Task Manager "End Process" action.

 

 

I have never known a Piriform process to resist a Task Manager "End Process" action.

Yes..

 

Not a chance!!

 

FROM PIRIFORM!....Only DL from program authors!!

 

I finally got this resolved with MUCH hair pulling...Un-installed the portable,deleted reg. remnants..DL another portable version and installed...SAME thing...after closing still running in Task Mgr....wouldn,t end process....tried to start the .exe again..got pop-up stating program was running...

Deleted EVERYTHING Defraggler again,and DL installer version.....This time all is well with the program.....SO IMHO there is some BUG in this portable version....And NO, nothing was involved with Task scheduler....

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I converted from the .exe to the portable version about half a dozen versions ago and can not repeat your problem.

So if there is an issue with the portable version, it is not wide-spread.

When you say you removed reg remnants I assume you had the slim or normal build installed at some time?

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"When you say you removed reg remnants I assume you had the slim or normal build installed at some time?"

 

No...Very first install...Used Revo Pro to remove all remnants..

 

 

"I converted from the .exe to the portable version about half a dozen versions ago and can not repeat your problem."

 

And was that with the very latest version and on WinXP SP3??

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"When you say you removed reg remnants I assume you had the slim or normal build installed at some time?"

 

No...Very first install...Used Revo Pro to remove all remnants..

 

 

"I converted from the .exe to the portable version about half a dozen versions ago and can not repeat your problem."

 

And was that with the very latest version and on WinXP SP3??

If this was the first install then Revo Pro should NOT have found any remnants to remove.

 

Perhaps Revo Pro made a mistake and removed a vital XP system file.

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