crochetinc Posted September 3, 2015 Share Posted September 3, 2015 I have had CCleaner for a while & have been very happy with it. I had not used the registry cleaner until today. it wiped all my license info & asked me to re-enter it. I have my ID, but not my license key. I tried to retrieve it using your instructions & it tells me that my email addy isn't on file, to try another one. I have had this email for over 20 years NEVER any other. what do I do ?? PS im never running Registry Cleaner again tks for any help Link to comment Share on other sites More sharing options...
Guest MrJ Posted September 3, 2015 Share Posted September 3, 2015 Hi crochetinc, Please can you get in touch with our support team, letting them know your e-mail address and your payment reference number? They'll then be able to locate your details for you. You can create a support ticket here: https://piriform.zendesk.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
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