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Issue preserving folder options


predcon1

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It's probably something completely obvious that my sight is being selective about not noticing, but I can't find the tickbox that disables the cleaning of Windows Explorer folder options (Default views, sorting options, etc). Would someone politely point this out for me?

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the only one I have ticked in Windows Explorer is Thumbnail Cache and CC doesn't change my views or sorting etc.

 

what is your OS and CC versions?

can you show a screenshot of the other options you have under the Windows tab.

 

edit: ninja'd :ph34r:

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It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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"WindowsSize/Location Cache" is not one of the options I have ticked. Attached is a screencap of my currently enabled options (Win7 x64).

Can I see a screen cap of the second tab (applications) too. Thanks

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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just as a test (as there should be no correlation), untick the 4 boxes you have under Windows Explorer and see if that changes the results.

 

do you use any CC enhancer, winapp2.ini or INCLUDE's ?

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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Can I see a screen cap of the second tab (applications) too. Thanks

Yes

 

post-70282-0-06905600-1409008458_thumb.jpg

 

just as a test (as there should be no correlation), untick the 4 boxes you have under Windows Explorer and see if that changes the results.

 

do you use any CC enhancer, winapp2.ini or INCLUDE's ?

 

I didn't notice any change, and no, I don't.

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That's odd as that's the one that usually works

 

 

Window Size/Location Cache - When you open and close Windows Explorer, Windows records folder settings for window position, sort order, columns, folder type, toolbar toggles, and search result views.

https://www.piriform.com/docs/ccleaner/ccleaner-rules/windows-tab/advanced-windows-files

 

I'll wait and see if Nergal or mta have any other ideas in mind while I'm thinking a bit more.

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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sadly, I'm up to the point of suggesting unticking all options, just to prove your view, sort order etc doesn't get changed, then one by one, ticking each option in turn until it goes pear-shaped.

 

sucks I know but within 10 or so minutes you'll know one way or the other.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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  • 2 weeks later...

Well, I've tried it every which way, and there are many inconsistencies. I'm led to believe that the issue may be (shock! horror!) with Windows itself, not CCleaner. Similar issues have occurred in the past, such as Windows just 'forgetting' desktop icon arrangements, the images used for said icons, and so on.

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Well, I've tried it every which way, and there are many inconsistencies. I'm led to believe that the issue may be (shock! horror!) with Windows itself, not CCleaner. Similar issues have occurred in the past, such as Windows just 'forgetting' desktop icon arrangements, the images used for said icons, and so on.

 

 

Windows at fault?????

 

Surely not  :lol:

 

Great work on your part precon, I am going to try and send you a copy of the Windows Manual (when I can hire a lorry!)

 

Support contact

https://support.ccleaner.com/s/contact-form?language=en_US&form=general

or

support@ccleaner.com

 

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No need Hazel, MS believe in the PICNIC theory.

Backup now & backup often.
It's your digital life - protect it with a backup.
Three things are certain; Birth, Death and loss of data. You control the last.

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