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Firefox Cleaning - Internet Cache Skipped


mike20021969

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While firefox is exited, did you check the processess tab of task manager to make sure there are no firefox.exe or plugincontainer processeses hanging behind

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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I think you hit the nail on the head - there was a process running.

It appears Firefox was in the middle of downloading a browser update (Firefox 10) when I closed it an ran CCleaner.

Just bad timing on my part. If I'd waited til I shut down computer before running the new version of CCleaner, this wouldn't have occured.

 

Happy to report CCleaner is running as normal.

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Glad to hear :D

 

ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION

DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF.

Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark)

ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T.

Support at https://support.ccleaner.com/s/?language=en_US

Pro users file a PRIORITY SUPPORT via email support@ccleaner.com

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  • 4 years later...

The solution is pretty easy. CCleaner thinks your browser is still open.

 

Open CCleaner and run it.

After it finishes and you see the skipped items....

Click on Options

Click on Cookies

It will tell you something is open and do you want to force a close?

Say yes

Go back and run the cleaner again and it wont skip it

:)

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